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FAQ's


 
What Counties Do You Service?
Currently, we are providing residential and commercial cleaning services in the Monmouth county area
 
Do You Bring Your Own Equipment and Cleaning Supplies?
A-1 Dependable Cleaning will bring their own equipment and environmentally friendly cleaning supplies with them. It's our job to save you time, not to waste your time by making you provide us with the tools we need.
 
What Happens If There is a Problem with the Cleaning?
First of all we hope this never happens,but by chance if it does, If its something simple,We encourage you too express with the persons cleaning what you liked or didn't like. This way they can remedy it on the spot. We do have Guaranteed cleaning and our job is too make you happy with your cleaning.If your unhappy with any area we cleaned just call within 24 hours and we'll come back and reclean it free of charge. The most important thing with a cleaning service is communication!!!
 
How is A-1Dependable Cleaning Different from other cleaning services?
We offer a friendly and personal touch to cleaning your home. By treating your home like our home, our cleaning people offer you service with a smile. We genuinely want to help you have the free time you desire back in your life. Let us do the cleaning for you. It would be our pleasure.
 
How Many People Will Be Cleaning My Home?
The residential cleaning services you need will determine how many people will need to be on hand to complete the job. Usually we send out a team of two people.Sometimes, however, more hands will be on deck to help with larger jobs and spaces. We also have some customers prefer only one cleaning member in the house at a time. 
 
How Can I Get an Estimate for Cleaning My Home?
Just give us a call! A-1 Dependable Cleaning will gladly come to your home and give you a free estimate
 
Are you Bonded and Insured?
A-1 Dependable Cleaning is bonded and insured,We also make sure our cleaning people go through a background check. We carefully screen any and all applicants to make sure they can be trusted in your home, with the things you value most.
The average length of time our people employed with A-1 Dependable Cleaning is 12years,so you will be seeing the same faces clean your home each time,we don't have employee turn around.

What happens if I need to reschedule my cleaning service?
We will work with you. Simply call 72-hours before your regularly scheduled home cleaning with a more convenient cleaning time. We will do our best to accommodate your scheduling needs.
 
What if my home cleaning falls on a holiday?
We call to reschedule for a more convenient time when house cleanings fall on holidays.
 
Should I Tip for a cleaning?
We always encourage you to show your appreaciation to your cleaning team if you are happy with the work done in your home.It's never a requirement,but a gratuity is a powerful way to say thanks. Evan a personal note from you saying,"Thanks for making my home sparkle" means a great deal.

What should I do before a home cleaning service?
To make our house cleaning services more efficient, we ask that you pick up clothing, toys and other household items prior to a visit from our housekeeping teams. Removing "clutter" enables us to provide a deeper cleaning and stay within the allotted time.

 

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